Welcome to AQUAF CHICJ LLC. Below are some frequently asked questions and answers to help you with your shopping experience. If you have any other questions, please feel free to contact us.

  1. How do I place an order?
    To place an order, simply browse our products, select the items you want, and add them to your shopping cart. Once you’ve finished shopping, click “Checkout” and follow the prompts to enter your payment and shipping information.
  2. What payment methods do you accept?
    We accept various payment methods, including credit cards (such as Visa, MasterCard, and American Express). All payments are processed through a secure payment gateway.
  3. Where do you ship to?
    We currently only ship within the United States.
  4. How much is shipping?
    Shipping costs vary depending on your chosen shipping method and the total order amount. During checkout, you will be able to see the costs and estimated delivery times for different shipping options.
  5. How can I track my order?
    Once your order has shipped, we will provide you with a tracking number. You can use this number to track your order status on our shipping partner’s website.
  6. What if I want to return an item?
    We want you to be satisfied with your purchase. If you need to return an item, please refer to our return policy (details can be found on our website). We typically require returns to be requested within 30 days of receiving the product, and the returned product must be unused and in its original packaging.
  7. Can I cancel my order?
    If you need to cancel your order, please contact us as soon as possible. If the order has not yet been processed, we will do our best to accommodate your request. Once an order has been processed or shipped, it cannot be canceled.
  8. How can I get information about promotions and discounts?
    To receive our latest promotions and discounts, please subscribe to our newsletter. We regularly send emails with exclusive offers and updates on new products.

We are happy to assist you and look forward to helping you with any questions you may have.

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